Navigate Morocco logo

Navigate Morocco

How Booking Works

Booking a private tour with a company abroad should feel simple and safe. Here is exactly how it works with Navigate Morocco, from your first message to the day we meet you in Morocco, including how much you pay, when and how.

Reply within 24 hoursFree custom quote10% deposit to confirmBalance on or before day 1

Five steps to your Morocco trip

No pressure and no commitment until you are happy with your itinerary.

  1. 1
    Your first message

    Ask for a free quote

    Send us a message on WhatsApp, by email or through the contact form. Tell us your travel dates, how many people are coming, where you start and finish, and what you would love to see. Your tour can start and end in any city in Morocco, from Marrakech, Fes and Rabat to Casablanca, Tangier and Ouarzazate. You can pick one of our private tours or ask for something completely custom.

  2. 2
    Within 24 hours

    Receive your custom itinerary

    A member of our team replies within 24 hours with a day by day itinerary, the accommodation options and a clear price, with everything that is included and not included. We adjust it with you as many times as you need, at no cost.

  3. 3
    When you are ready

    Confirm with a 10% deposit

    Once you are happy with the plan, you secure your dates by paying a 10% deposit. This allows us to reserve your riads, desert camp, driver and guides in your name.

  4. 4
    After your deposit

    Get your written confirmation

    We send you a written booking confirmation with your final itinerary, the amount paid, the balance due and your pickup details. Before your trip, we share your driver’s name and phone number and a few practical tips for packing and money.

  5. 5
    Your arrival

    Travel and pay the balance

    Your driver meets you at the airport or your hotel with a sign carrying your name. The remaining 90% is paid before or on the first day of the tour, by the method you prefer. From then on, we take care of the rest.

How you can pay

Choose the method that suits you best for the deposit and the balance.

Bank transferInternational or Moroccan bank transfer. Our bank details are sent with your quote.
Card paymentPay online with a debit or credit card through a secure payment link.
PayPalFast and familiar, with PayPal’s own buyer protection.
Cash on arrivalFor the balance, in euros, US dollars or Moroccan dirhams.

Prices are quoted in euros, US dollars or Moroccan dirhams. Fees charged by your own bank or payment provider are not included in the tour price.

The deposit

10%
  • Paid when you confirm your booking.
  • Reserves your accommodation, camp, driver and guides.
  • Covered by our clear refund policy if your plans change.

The balance

90%
  • Paid before or on the first day of your tour.
  • By bank transfer, card, PayPal or cash.
  • Always confirmed with a written receipt.

Why booking with us is safe

A registered Moroccan companySTE NAVIGATE MOROCCO SARL AU, based in Marrakech, with official company numbers shown on every quote.
Everything in writingYour itinerary, price, inclusions, deposit and balance are confirmed in writing before you travel.
Clear rules if plans changeFree changes more than 7 days before your tour, and a full refund if we ever have to cancel.
We run our own tripsOur own team, our own desert camp and our own activities, with no middleman in between.
Real traveler reviewsRead what past travelers say about us on Tripadvisor.
A real person to talk toMessage the team directly on WhatsApp before, during and after your trip.

What we need from you

To prepare your quote

  • Travel dates and number of travelers
  • Start and end city, anywhere in Morocco
  • Places and experiences you want to include
  • Preferred accommodation level

To confirm your booking

  • Full names as in each passport
  • Flight or arrival details
  • Dietary needs, health or mobility information
  • A phone or WhatsApp number we can reach during the trip

Still have questions? Our frequently asked questions cover safety, the desert camp, tipping, children and more. You can also read our Terms and Conditions.

Ready to plan your trip?

Send us your dates and ideas, and we will reply with your free custom itinerary within 24 hours.

Get a quote on WhatsAppEmail us

STE NAVIGATE MOROCCO SARL AU, Avenue Guemassa, Mhamid 9, Marrakech, Morocco. IF: 66218906 | ICE: 003549381000081 | IP: 28399067